Privacy Policy

At Floating Market Bangkok, operated by DMR Corporation Co., LTD., we are committed to safeguarding your privacy and ensuring the protection of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://thefloatingmarketbangkok.com/.

1. Information We Collect

To enhance your booking experience and improve our services, we collect the following types of information:

🔹 Personal Information: When you book tickets or contact us, we may collect details such as your name, email, phone number, and other relevant contact information.

🔹 Payment Information: We use secure third-party payment gateways to process transactions, ensuring your financial data is protected.

🔹 Website Usage Data: We collect information such as IP addresses, browser type, and pages visited using cookies and analytics tools to optimize your experience on our website.

2. How We Use Your Information

Your information is used for the following purposes:

✔ Booking & Customer Support: To process ticket bookings, send confirmations, and provide assistance.
✔ Service Updates: To notify you about your reservation, changes, or important updates related to your visit.
✔ Website Improvement: To enhance our website’s performance and user experience.
✔ Marketing & Promotions: If you opt-in, we may send exclusive offers, discounts, or newsletters related to Floating Market Bangkok.

3. How We Protect Your Information

🔹 Secure Transactions: Our website is SSL-encrypted, ensuring that all sensitive information remains private and secure.
🔹 Restricted Access: Only authorized personnel have access to your data for processing your bookings and support inquiries.
🔹 Third-Party Compliance: We work only with trusted payment gateways and service providers that adhere to strict security protocols.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

✔ Trusted Service Providers: Payment gateways, ticket vendors, and logistics partners assisting in fulfilling your booking.
✔ Legal Authorities: If required by law, we may disclose personal information to comply with legal obligations.

All third-party providers are required to keep your data confidential and use it solely for service-related purposes.

5. Your Data Rights

As a user of our website, you have the following rights:

✔ Access: You can request details about the personal information we hold about you.
✔ Correction: If any of your information is incorrect, you may request a correction.
✔ Deletion: You can request that we delete your data if it is no longer needed.
✔ Opt-Out: You may unsubscribe from promotional emails anytime by following the unsubscribe instructions in our emails.

📩 To exercise any of these rights, contact us at [email protected].

6. Use of Cookies

Our website uses cookies to improve your browsing experience. Cookies help us analyze website traffic, customize content, and enhance performance. You can manage or disable cookies through your browser settings, but some website functions may be affected.

7. Third-Party Links

Our website may contain links to external websites (e.g., payment gateways, partner attractions). We are not responsible for the privacy practices of third-party sites and recommend reviewing their policies before providing any personal information.

8. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the latest revision date to keep you informed about how we handle your data.

9. Contact Us

For any privacy-related inquiries, please reach out to us:

📍 Company Name: DMR Corporation Co., LTD.
📍 Registered Address: 363/5 Moo 10 Nongprue, Banglamung, Chonburi 20150, Thailand
📧 Email: [email protected]
📞 Call: +66-876366660
📲 WhatsApp: Click Here to Chat
🌐 Website: https://thefloatingmarketbangkok.com/

10. Consent to Privacy Policy

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not consent, please discontinue use of our services and refrain from sharing personal information.

11. Compliance with Legal Regulations

We strictly comply with all applicable data protection laws, including General Data Protection Regulation (GDPR), ensuring your privacy is respected and safeguarded.

12. Children’s Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect data from minors. If you believe a child has provided personal information, please contact us immediately to have it removed.

13. Data Retention

We retain personal information only as long as necessary for fulfilling the purposes outlined in this policy. Upon request, we will ensure secure deletion of your data.

We are committed to protecting your privacy and providing a safe, secure, and enjoyable experience at Floating Market Bangkok.